City Electric Supply Company (“Company” or “we” or “us” or “our”) respects the privacy of its users (“user” or “you”) that use the CES Connect Mobile Application (the “App”).
Your information is used to allow your attendance, use of the App, and to help us understand and improve your experience. We collect personal data when you voluntarily provide it, such as when you register, contact us, or use certain parts of the App. The data that we collect or obtain may include personal data – data that alone or in combination with other data identifies you as an individual, such as your name, email address, mobile phone number, and other data that can be reasonably linked to you as an individual. Additional details about the data that we may collect or otherwise obtain and the manner in which it is collected or obtained can be found below.
Types of information that may be collected
The personally identifiable information, if any, we collect is used to facilitate delivery of information regarding registration, important updates, and marketing materials to our App users. Personal information collected is your name, email address, local branch info, company name, and title if inputted.
Automatically Collected User Information: When You use and interact with the App we may use automatic data collection technologies that collect certain information related to Your usage (such as traffic data, usage details, location, online status, log files, and communication data) and other diagnostic and performance data (such as information about Your device, Internet connection, IP address, hardware model, operating system, and browser type). Information we collect automatically is statistical data and does not include. Technologies we use to collect data automatically may include:
- Analytics Tracking: The App may contain tracking codes that permit us to count users who have visited those pages, and for other related website statistics (for example, tracking visits to certain content, site performance and page speed, and search terms used to find the Services). Google Analytics, which we use for analytics tracking, provides some additional privacy options described at www.google.com/policies/privacy/partners/.
- : A cookie is a small file containing a string of alphanumeric characters placed on Your device when You use the Services, and is used to remember Your choices and preferences, or track Your usage on the Services. We may use both session cookies and persistent cookies. A session cookie disappears after You close Your browser. A persistent cookie remains after You close Your browser and may be used by Your browser on subsequent visits to the Service. You may refuse to accept browser cookies by activating the appropriate setting on Your browser, so please review Your web browser “Help” file to learn the proper way to modify Your cookie settings. Please note that if You delete, disable or choose not to accept, cookies from the Service, some parts of the Services may be inaccessible or not function properly, and You may not be able to use the Service to its fullest potential.[RM1]
- Geo-location: We may obtain information about Your physical location, such as by use of GPS and other geo-location features in Your device, or by inference from other information we collect (for example, Your IP address indicates the general geographic region from which You are connecting to the Internet).
Payment Information: All payments made on the App are processed by a third-party payment processor, and all payment information You provide is provided directly to such third parties. However, we may receive information, such as payment confirmation or receipts, from third parties processing Your payment. We endeavor to work with payment processors that encrypt payment transactions with SSL or other comparable security technology, however we cannot and do not verify the security methods implemented or maintained by such third parties.
How we use the Information we collect and who we share it with
Push Notifications. We send you push notifications if you choose to receive them, letting you know when you have successfully connected with someone or when someone has sent you a message or for other Connect Event-related matters. If you wish to opt-out from receiving these types of communications, you may turn them off in your phone’s settings. [RM2]
Mobile[RM3] Analytics. We use mobile analytics software, such as Firebase, to allow us to better understand the functionality of our mobile software on your phone. This software may record information, such as how often you use the application, the events that occur within the applications, aggregated usage, performance data and where the application was downloaded from. This information is not combined with any registration data.
Company[RM4] Communications. Company also reserves the right to compile, save, use within the scope of our activities, and analyze any and all data (contact and personal data, use history, etc.) that we collect from you through the App. We may use the personal information that you provide to us for our internal purposes as responding to your requests for information, contacting you, conducting internal analyses, and processing and completing App registrations. We may also use your personal information to communicate with you, such as, for example, to provide you with newsletters, press releases, information relating to programs or activities that you may be interested in, and emails related to resetting your password.
Legal. When we believe disclosure is appropriate, we may disclose personally identifying information in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrong doing; to protect and defend the rights, property or safety of Company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our policies, in response to a subpoena or similar investigative demand, a court order or request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we may raise or waive any legal objection or right available to us.
Company uses reasonable security measures to safeguard information concerning, and submitted by, users like you. Despite the security measures employed by Company, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet.
International Users & Geographic Restrictions
Limitation of Liability
By providing us with any personally identifiable information you expressly and unconditionally release and hold harmless CES, and its subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while CES takes efforts to ensure the proper and appropriate use of CES data provided by CES to vender companies, promotional partners, CES is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by CES or the above-mentioned non- CES entities.